Artificial intelligence can be a good tool. However, it can also turn on you, biting when you’re not looking, including in CRE.

But step outside real estate for a brief moment to see what can happen. Amazon.com some time back decided it wanted a more inclusive technical staff, so it spent a couple of years (and probably significant money) creating an AI resume analyzer. The hope was that the company could run resumes through the system and get a better, faster, and less biased view into who to interview.

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Erik Sherman

 

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