Ask Todd Watkins, COO and general counsel at multifamily investment and asset management firm RailField Partners, his technology wish list for 2024 and he'll give a succinct and emphatic answer: "Less."
"We now have property managers who think there should be a technology solution for every problem, and charge us as such," he tells GlobeSt.com. "We need more people who will get up from their desks, walk their properties, and know their comps and their markets, not rely on some system to tell them what's going on."
His concerns echo something others have also told GlobeSt.com. While technology is in wide use in the multifamily industry, many owners, investors, and operators find a constant push to add more technology to what they're using to be overemphasized, expensive, and underwhelming.
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