BrainBox AI, a vendor of energy management systems, told in March that it had found a solution to a big generative AI problem: hallucination. That's when the software makes things up.

"For us it's super important," company co-founder and chief technology officer Jean-Simon Venne said about its new generative AI interface for customers. "As soon as we have an hallucination, the building engineer will stop using it."

"When you think about it, it was obvious that we were going to end up where we are with the way we train these models," Venne added. "You train it on all the information on the Internet. You're training a model on information that is exact information, that is factual, and a lot of false information. When you ask a question, guess what you're going to get? You're going to get both."

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