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Kurt Strasmann Strasmann: “I don’t see the tiered model happening any time soon because companies are fighting for market share.”

NEWPORT BEACH, CA—Reverse logistics is a rising concern as the percentage of online returns grows with the percentage of online shopping, and whoever solves this problem is a genius, CBRE senior managing director Kurt Strasmann tells GlobeSt.com. According to a recent report from the firm, as e-commerce claims an increasingly larger portion of holiday retail sales, retailers’ efficiency in limiting and handling returns of merchandise bought online—which could amount to as much as $32 billion this year—will make or break the holiday season for many.

Carrie Rossenfeld

Carrie Rossenfeld is a reporter for the San Diego and Orange County markets on GlobeSt.com and a contributor to Real Estate Forum. She was a trade-magazine and newsletter editor in New York City before moving to Southern California to become a freelance writer and editor for magazines, books and websites. Rossenfeld has written extensively on topics including commercial real estate, running a medical practice, intellectual-property licensing and giftware. She has edited books about profiting from real estate and has ghostwritten a book about starting a home-based business.

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