The Sheraton Stamford, which has 445 rooms with 220 employees,will be used as a test site for buying guest amenities, operatingsupplies, food and beverages and other goods. Current suppliers,including Unisource, American Hotel Register, Marietta and SupplyAmerica, were integrated into the Zoho marketplace, bringing theirsupplies into the web environment, Starwood officials say.
"In less than two months, Zoho has customized and implemented aback-of-house cost-management system that addressed our specificneeds. Throughout the process, the company has been very responsiveto our requests, exhibiting a high level of customer service," saysRobert Morgan, general manager of the Sheraton Stamford. "The ZohoOnline Hospitality Marketplace will undoubtedly eliminate many ofour previous procurement inefficiencies."
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John Jordan
John Jordan is a veteran journalist with 36 years of print and digital media experience.
