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Consolidation is the name of the game these days at Time Warner Cable. The company is breaking ground on an 80,000-sf customer call center and technical operations facility on a vacant pad at 3140 West Arrowood Road. The estimated construction cost of the structure is $12 million. Shelco Inc. is the general contractor.

The company is also reserving land for an additional 20,000-sf structure for further expansion, according to Ken Chapman, a principal at Crosland Commercial which is developing the new Time Warner asset.

Time Warner currently operates its call center, technical operations, customer service, ad sales activity and telecom group out of four different Charlotte area locations. The company will continue to occupy a 45,000-sf building at 316 East Morehead St. when the new call center is completed.

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