Abolhoda, who manages the city of Fremont, Calif.'s Building andSafety Division, these days finds himself in a hotbed of SiliconValley commercial construction. But not only has his departmentmanaged to keep its cool -- it's won both state- and nationwideaccolades over the past two years.

This year, the California Building Officials Assn. tappedAbolhoda's division as the top statewide department. And in 1999,the nationwide Insurance Services Office rated the division'sbuilding-code enforcement tops in the country.

"I think part of it had to do with our attention to customerservice," Abolhoda said. "(And) we have a highly effective codeenforcement program."

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