BOSTON-Minnesota Attorney General Michael Hatch filed a lawsuit against Fleet Mortgage Inc., FleetBoston Financial Corp.’s mortgage division, alleging that the company shared customers’ home mortgage account numbers and other personal information with telemarketers. A spokesperson at the Massachusetts attorney general’s office says that they are aware of the lawsuit but have not had time to look into it yet.

In a released statement, the locally-based financial company denies the charges stating that the Minnesota attorney general’s press release and complaint “are inflammatory and contain allegations that are inaccurate and based on incomplete facts….We will vigorously defend against these allegations.”

Hatch charges that Fleet sells its customers’ names addresses and loan account numbers to telemarketers who offer discounted services. According to Hatch, Fleet and their telemarketers lead consumers to believe that they are agreeing to a free trial in a membership club but fail to adequately inform the customer that they need to opt out or be automatically billed. Fleet bills the customer’s mortgage account for the club.

Want to continue reading?
Become a Free ALM Digital Reader.

Once you are an ALM digital member, you’ll receive:

  • Unlimited access to GlobeSt and other free ALM publications
  • Access to 15 years of GlobeSt archives
  • Your choice of GlobeSt digital newsletters and over 70 others from popular sister publications
  • 1 free article* every 30 days across the ALM subscription network
  • Exclusive discounts on ALM events and publications

*May exclude premium content
Already have an account?


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.



Join GlobeSt

Don't miss crucial news and insights you need to make informed commercial real estate decisions. Join now!

  • Free unlimited access to's trusted and independent team of experts who provide commercial real estate owners, investors, developers, brokers and finance professionals with comprehensive coverage, analysis and best practices necessary to innovate and build business.
  • Exclusive discounts on ALM and GlobeSt events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join GlobeSt

Copyright © 2024 ALM Global, LLC. All Rights Reserved.