The units communicate with other Honeywell entities using radiofrequency andsatellite communications technologies. While regionalcontractors have implemented field automation technology, Honeywellsays it is the first building systems service firm to invest inthis technology on a North American scale.

"These enhancements significantly increase our ability toprovide customers with prompt service, repairs that are done rightthe first time and up-to-date, accurate information about theirHoneywell service and equipment status," says John Selldorff,president, ACSService.

Honeywell also is providing its building systems servicecustomers with online access to their Honeywell serviceinformation, enabling them to place online service requests andaccess work orders, service histories and service contractdetails.

Continue Reading for Free

Register and gain access to:

  • Breaking commercial real estate news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.