MIAMI—Doubtless, technology is changing thehotel scene—and it's not just concierges that areadapting to the growing technology trends. While concierges are using technology to strengthen relationshipswith customers, digital technologies and AirBnB, an onlinemarketplace for people to list, discover and book accommodationsare threatening to disrupt the hotel industry.

GlobeSt.com caught up with Amaury Piedra,general manager of Shelborne Wyndham Grand South Beach, to get thistake on two more technology trends impacting thehotel market in part two of this exclusiveinterview. You can still read part one: How Technology is Changing the Hotel Scene.

GlobeSt.com: How is the rise of mobile and digitalimpacting your business strategy and design strategy, and alsotechnology in the room?

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