GLENDALE,CA—During the first week after openingCBRE's newest office attheMasonic Temple inGlendale, the property's built-in concierge servicessaved CBRE employees a total of 34 hours in "second shift" tasks,those daily to-do's that employees otherwise would have to handleafter work, according to data collected by landlord CarusoAffiliated. The 112 tasks performed by Caruso's concierge staffincluded package pick-up and delivery, gift purchasing andwrapping, restaurant reservations, fueling services and checkingtire pressure, grocery shopping, car wash, and even having anacoustic guitar repaired.David JoskerPerks3.68yearsCenterfor American ProgressGreg RokosLewis C. Horne

Matthew Heyn is SVP of the Los Angeles North region ofCBRE. The views expressed here are the author's own.

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