Melissa Schastok serves as the Head of Global Communications for JLL’s Real Estate Management Services, where she leads a team of 25 professionals supporting 88,000 employees worldwide. With 20 years of experience, Schastok achieved $120 million in cost savings through engagement strategies that reduced business line attrition by 5%. She spearheaded the communications for the globalization of JLL’s Property Management business and led high-stakes comms for major M&A activity, including the acquisition of SKAE Power Solutions. Schastok is an Amateur World-Champion sailor, a background that informs her resilient, mindful leadership philosophy in the corporate world. Her communication survey results recently reached 79%, outperforming industry benchmarks by 13 percentage points. She is recognized by JLL executives for her ability to transform complex concepts into authentic narratives that preserve leadership voices while ensuring universal clarity.