Jennifer Cooper, Regional Vice President of Real Estate and Customer Experience (RECX) at Prologis, leads operations for a massive U.S. East Region portfolio comprising over 1,200 buildings and 265 million sq. ft. Generating $2.5 billion in Net Operating Income, Cooper’s leadership at the intersection of enterprise strategy and field execution has reinforced the company’s standing as a global logistics leader. Under her guidance, the East Region achieved a 2025 Net Promoter Score of 65, one of the highest scores globally and an indicator of world-class customer service.

Cooper’s focus on vendor optimization and expense management has resulted in significant financial gains, recouping millions of dollars and exceeding expense-offset goals by $2 million. She has also advanced modernization efforts by developing an Expense Management Dashboard and utilizing AI-driven data to anticipate operational risks. A 21-year industry veteran and Virginia Tech alumna, Cooper serves on the Executive Committee for BOMA Georgia and frequently returns to her alma mater to mentor students in the property management program. Her commitment to talent development and operational innovation makes her a standout leader who can navigate the industry's fastest-paced segments.