Since November 2024, Laura Harkin has served as Chief Operating Officer for Lincoln Property Company’s Corporate Advisory & Solutions (CAS) group, overseeing 60 million sq. ft. under management across 38 states. Harkin is a central figure in shaping the CAS business strategy, leading a 600-person team through a comprehensive organizational restructuring to ensure consistent service delivery nationwide. Her leadership has yielded exceptional results, including a Client NPS score of 9.5/10 on the inaugural 2025 Client Satisfaction Survey. Harkin’s expertise in mobilizing complex facilities management accounts is complemented by her push for technological modernization. She spearheaded the transition from fragmented systems to a robust software ecosystem that utilizes data visualization to empower client decision-making. Additionally, she established new facilities and property management divisions that set high standards for financial discipline and risk management. Beyond her corporate duties, Harkin is a passionate advocate for animal welfare, serving as an advisor to several rescue organizations in the Dallas-Fort Worth area and fostering high-risk dogs. Her ability to blend operational oversight with a compassionate leadership style makes her a transformative force within the industry.