SAN FRANCISCO—Miles away from the past's limited offerings,today's airportretail is hip, edgy and makes travelers want tostop and stay awhile, ColliersInternational's National Director of Retail Services USAAnjee Solanki tells Solankishares her experiences in airport retail, tells us how the sectorhas been transformed and what all retail professionals can learnfrom it: How and why has airport retail changedso dramatically in recent years?

Solanki: I can explain that frommy own personal experience traveling for work and as a hobby. Whenanticipating going to the airport, many travelers find themselvessaying, “I need to get this one project done and grab some lunchbefore my flight,” and it used to be an unsatisfying or expensiveexperience to do this at the airport—but not anymore. Today, I havea tablet or some sort of smart gadget that I can use at the airportbecause there's Wi-Fi, and most of the timeit's free. And instead of rushing to grab a meal before getting tothe airport, I can go early, sit down and enjoy my lunch outside ofthe hustle and bustle of the terminal. There are chef-driveneateries and cafes, creating a nice experience overall. Admittedly,I'm paying a little more, but it's not making that big of an impactcost-wise.

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Carrie Rossenfeld

Carrie Rossenfeld is a reporter for the San Diego and Orange County markets on and a contributor to Real Estate Forum. She was a trade-magazine and newsletter editor in New York City before moving to Southern California to become a freelance writer and editor for magazines, books and websites. Rossenfeld has written extensively on topics including commercial real estate, running a medical practice, intellectual-property licensing and giftware. She has edited books about profiting from real estate and has ghostwritten a book about starting a home-based business.