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CHICAGO—The age of Amazon has caused a lot of unease over the future of retail. Shopping centers have watched many longtime tenants vanish as their business was undermined by competition from online commerce. Clothing stores, once the mainstay of American malls, have been especially hard hit, and retail rental rates are sinking.

In response, many landlords have sought out tenants that provide experiences and can bring a lot of life and foot traffic. Amazon can't hurt restaurants, upscale coffee shops, and service providers like hair salons, not yet anyway, so these tenants are filling up many empty spaces.

As reported last year on GlobeSt.com, however, the market has seen an oversaturation of certain types of tenants, especially high-end hamburger chains and other fast-casual dining concepts. The subsequent pullbacks have landlords once again looking for service providers that can use space creatively.

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Brian J. Rogal

Brian J. Rogal is a Chicago-based freelance writer with years of experience as an investigative reporter and editor, most notably at The Chicago Reporter, where he concentrated on housing issues. He also has written extensively on alternative energy and the payments card industry for national trade publications.