CGI Made a Big Tech Investment at Its Koreatown Project

CGI Strategies has made a big technology investment in its latest project KODO, a furnished luxury apartment community in Koreatown. CGI has included personalized tablets in each unit, allowing tenants to utilize a host of services and operate smart technology inside the units. In addition to the smart features inside the home, the tablet also includes extra services, like a Butler Box with 24/7 dry cleaning pick-up and delivery, in-suite dining, professional car service, dog walking and grooming services, and personal training.

“It boils down to a better customer experience. We find that people like to use technology,” Adrian Goldstein, co-founder of CGI Strategies, tells GlobeSt.com. “For us it’s a whole process with technology. Not everyone wants to come home this way, but it is nice to know that that option is available if it is convenient for you. It’s not reducing services or opportunity, rather it’s adding and creating opportunities.”

To truly leverage technology in the complex, CGI created an all-encompassing experience, from online booking to the move-in experience to housekeeping and maintenance to suggestions. “By using the technology you can get your front door key and unit key through an app on your phone, so you can enter in to your home seamlessly,” adds Goldstein. “Once you get to your floor and to your unit a Digital pad on the outside wall of your unit welcomes you with your first name. Using your phone you seamlessly enter in to your unit on your terms at a time that suits you. Once you are in your unit, you will find a tablet beside your bed. You can pick it up and it will show you all the amenities in the complex; everything from laundry to dry cleaning, to housekeeping services, to events being offered in the building.”