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Permanent Shift from Goods to Services for Retailers 'On the Table'

Moody’s Analytics report sees a definite trend that way since pandemic.

A more permanent shift from goods to services is “on the table,” according to a new report from Moody’s Analytics.

Private services spending growth has outpaced goods spending in every quarter since COVID restrictions began to ease in spring 2021 as “the long period of forced isolation gave consumers a new appreciation for social interactions. Consequently, spending in restaurants and pubs, indoor rock climbing, aquariums, live music performances, etc. may remain elevated well into the future,” Moody’s said.

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Paul Bergeron

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