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Glenn Rufrano, the president and CEO of Cushman & Wakefield, has made some big strides at the company since joining the global brokerage in 2010. Now two-and-a-half years into the job after decamping from Centro Properties Group, Rufrano is continuing to build upon C&W's long-term strategic plan of global alignment and management, providing a consistent service mix throughout its worldwide offices, client prioritization and efficient operations.

After making several key hires from rival shops, C&W is staffing up, hiring 1,900 people in 2011, with plans to further balance its service platform in the Americas, Asia and Europe. But even with 240 offices in 60 countries worldwide, Rufrano says the industry is still all about what's happening on the ground. “No matter how large you get, real estate is still a local business, and we have such good information,” he says. “I don't think there are many roles in companies around the world where you can find out anything depending on the time of day. It's a terrific perch to be able to watch the globe.”

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